Privacy Policy
Last updated: January 2025
Introduction
At Balding AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Information We Collect
We collect information that you provide directly to us, including:
- Account information (email, name, profile data)
- Photos you upload for hair analysis (stored securely and encrypted)
- Usage data and analytics to improve our AI models and user experience
- Device information and app performance metrics
How We Use Your Information
We use the information we collect to:
- Provide AI-powered hair analysis and tracking services
- Improve and optimize our algorithms and features
- Send you updates, notifications, and support communications
- Ensure security and prevent fraud
- Comply with legal obligations
Data Security
We implement industry-standard security measures to protect your personal information. All photos and sensitive data are encrypted both in transit and at rest. We regularly review and update our security practices to ensure your data remains protected.
Your Privacy Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
To exercise these rights, please contact us at [email protected] or use our account deletion page.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.
Third-Party Services
We may use third-party services for analytics, payment processing, and cloud storage. These services have their own privacy policies and we encourage you to review them. We do not sell your personal information to third parties.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: